Cancellation Policy

Sessions may be rescheduled up to three (3) hours before the scheduled start time. Cancellations within three (3) hours, no-shows, or arrivals more than twenty (20) minutes late may result in forfeiture of the session. Trainers are not required to complete sessions when a client arrives more than twenty (20) minutes late, and sessions may be shortened if completed. If a trainer misses a session or arrives more than twenty (20) minutes late, the client will not be charged. By booking, the client agrees to this policy.