Cancellation Policy

SGT Policy: Reservations may be rescheduled up to six (6) hours before the scheduled start time. Cancellations within six (6) hours, no-shows, or arrival more than twenty (20) minutes late may result in forfeiture of the session credit. Entry to session more than twenty (20) minutes after the start time is at the trainer’s discretion and will depend on whether it is safe to join. If a trainer cancels a session or arrives more than twenty (20) minutes late, the session credit will be returned to the attendee. By booking, the attendee agrees to this policy.